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Article Summary

Rogers Pro On-the-Go™ helps new and existing Rogers Wireless customers get a new smartphone delivered and set up within hours of buying it online. Operated in partnership with Enjoy, Rogers Pro On-the-Go launched late last year in the Greater Toronto Area with service expanding to Vancouver last month. In light of multiple storefront closures due to the COVID-19 pandemic, Rogers has now made this free delivery and set up service available to residents of Hamilton, Kitchener, Waterloo, Guelph, Brantford and Cambridge. 

What is Rogers Pro On-the-Go?


Although the fastest way to buy a new iPhone or Samsung Galaxy smartphone is at the store, it’s not always convenient to do so. Rogers Pro On-the-Go allows new and existing customers to buy a mobile device and have it delivered to a home or workplace within hours. A technician helps the customer set it up, transfer data from an older phone, install apps and get it configured exactly right. 

The service used to include a more personal, one-on-one experience, but now relies on contact-free delivery and expert guidance over phone or video call. The entire process can be conducted from the comfort of your home and at a time you choose.

Self Isolation Drives Online Shopping


More Canadians are shopping online than ever due to self-isolation resulting from the coronavirus outbreak. The Rogers Pro On-the-Go program expands today to meet that need in new markets throughout southwestern Ontario. The unique service is now available in:

  • Greater Toronto Area
  • Greater Vancouver (B.C.)
  • Hamilton
  • Kitchener
  • Waterloo
  • Guelph
  • Brantford
  • Cambridge

Rogers has demonstrated a quick and extensive response to the COVID-19 pandemic. Although 88 retail locations remain open for critical services, the expansion of the Rogers Pro On-the-Go program was accelerated to meet the needs of customers.

You can read the full press release from Rogers here.

How to Order Rogers Pro On-the-Go


To receive personalized delivery and set up of your new devices, first choose a new smartphone and plan on the Rogers web site. New customers will be prompted to enter an address when checking out. The site will notify you if Rogers Pro On-the-Go is available after entering a mailing address. Existing customers will already an address on record and should be automatically informed of their eligibility. The new markets covered should be included, but if you have any questions then the Rogers Customer Solution Centre can help.

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Rogers Online Plans and Deals


Rogers Wireless is a premium provider of mobile services, offering nationwide coverage and Canada’s only 5G network. Monthly Rogers Infinite plans offer nationwide talk and text and large high-speed data plans with unlimited throttled data. WhistleOut Canada tracks the best Rogers cell phone deals and how to get discounts with family sharing plans.


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