Contact Rogers Wireless Rogers Customer Service & Help
No matter the reason you need to get in touch with Rogers, their Customer Service team is ready to take your call. Find all of the ways you can get in touch with Rogers right here.
Rogers Contact Options
General Inquiries
If you have general questions about your account, the Rogers customer service team is available to help you from 7:00 a.m. to 11:00 p.m. ET, seven days a week. Pay As You Go (Prepaid) customers can call Monday to Friday, 8:00 a.m. to 9:00 p.m. ET.
Call +1-855-381-7834 (in Canada)Call +1-514-734-7699 (outside Canada)
Call +1-800-575-9090 (Pay As You Go customers)
New Customers
If you're ready to sign up for a new Rogers wireless or internet service or have questions about any of their plans, give them a call at the number below. The Rogers team is available from 7:00 a.m. to midnight, seven days a week.
Call 1-800-898-2355More Rogers Support Contacts
| Website | Rogers.com/support |
|---|---|
| Technical Support - Wireless | +1-855-381-7835 — Available 24 hours a day, 7 days a week |
| Technical Support - Internet | +1-888-764-3771 — Available 24 hours a day, 7 days a week |
| Billing and Payments | +1-877-559-5202 — 7:00 am to midnight ET, 7 days a week |
| Products and Services Sales | +1-888-764-3771 — 7:00 am to midnight ET, 7 days a week |
| Cantonese/Mandarin General Inquiries | +1-800-787-7953 — 9:00 a.m. to 9:00 p.m. ET, Monday to Friday |
| @RogersHelps | |
| Facebook Messenger | messenger.com/t/Rogers |
| Rogers Community Forums | |
| Browser Live Chat | Rogers.com Live Chat |
| Contact Page | Consumer, Small Business, Medium to Enterprise Business |
| MyRogers App | iPhone, Android |
Rogers Customer Service FAQs
Rogers Customer Service Ranking & Reputation
J.D. Power's 2021 wireless customer care study ranked customer satisfaction among all Canadian carriers, with Rogers coming in eighth with a score of 728, over 20 points below the industry average. That position is significantly behind Telus, who finished fourth with a score of 766, but on the level with Bell, who also received a score of 728.
Why Choose Rogers?
Rogers offers mobility and internet plans to residents across Canada. Rogers' cell phone plans offer great options for power users and rank among the best cell phone plans in Canada. Rogers Internet is similarly impressive: In our review of Rogers Internet, we were impressed with their high-speed fibre plans and options for bundling.
Rogers Coverage
Rogers's 4G LTE wireless network reaches over 97% of Canadians while the carrier's rapidly expanding 5G network reaches 70% of the population. Rogers internet plans, meanwhile, are available in New Brunswick, Newfoundland and Labrador, and Ontario.
Switching to Rogers
Switching to Rogers wireless is simple—and you can even keep your phone number. Rogers Wireless makes it easy to grab the latest smartphones, with models like the iPhone 14, Google Pixel 7a, and Samsung Galaxy S23, and hot deals on some of the best smartphones on the market.
Switching to Rogers internet is just as easy. You can start by checking out the best Rogers internet plans available now.
Rogers' Best Phone Plans
Rogers offers numerous postpaid and prepaid phone plans at 5G and 4G. Nearly all of their plans include unlimited talk and text.
Not sure if Rogers is right for you? We break down everything you need to know in our guide to the best cell phone plans in Canada.
