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Unlocking your Virgin Mobile phone is easy, but first, you’ll need to have met a few requirements.

Virgin Mobile Unlock Requirements:

  • You must be or have been a Virgin Mobile member.
  • The phone must be locked to Virgin Mobile’s network.
  • The phone cannot be reported as lost or stolen.
  • The phone must be HSPA or LTE compatible.
  • Subsidized phones must have been activated with service for at least 90 days. Phones that’ve been purchased outright or that don’t have a remaining phone balance or discounts, can be unlocked any time if all other requirements are met.
  • Prepaid phones can be unlocked at any time if there’s a prepaid balance to deduct the unlocking fee.

Your account must be in good standing and paid in full.


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