Check your Telus speed to see if you’re getting what you need out of your internet plan.
Performing a Telus internet speed test is easy. Follow these steps:
A good Telus internet speed is 50Mbps and faster. According to the Canadian government, 50Mbps download and 10Mbps are the minimum qualifications for good internet speed. These rates enable fast downloads and reliable upload performance for most online activities.
1 person | 2-4 people | 4+ people | |
---|---|---|---|
Web browsing | Yes | Yes | Yes |
Streaming | Yes | Yes | Yes |
Gaming | No | Yes | Yes |
Minimum speed | 15Mbps | 50Mbps | 150Mbps |
In our Telus internet review, we were impressed by the provider's affordable fibre internet plans, its fixed wireless internet for rural areas, and its bundles of internet, TV, and home phone.
The best Telus internet plan is the PureFibre Internet 250, which provides 250Mbps speeds and unlimited data for $80/month.
Telus' best option for rural internet is the Smart Hub 50, which offers 50Mbps download speeds and Unlimited of data for $84/month.
Want to see what else Telus has to offer? Be sure to check out our list of Telus internet plans or check out the most popular Telus internet deals below.
Your Telus internet might be slow for a few different reasons. If you’re not getting the download, upload, and latency test results you expect, there are a few steps you can take to optimize your internet connection.
If you find that you’re still not getting the speeds promised by your plan, you can contact Telus customer service by calling +1-888-558-2273. Still having trouble? Be sure to read our guide to fixing slow internet speeds.
If you're interested in getting a faster Telus internet plan, Telus' PureFibre X Internet plans offer lightning-fast speeds and unlimited data. The PureFibre X Internet 3G plan is the fastest, with 3Gbps uploads and downloads.
There might be a Telus internet outage if you're experiencing abnormally slow internet speeds. The fastest way to check for a Telus internet outage is at the Telus Service Status page. For a more interactive solution, we recommend contacting Telus customer service by calling +1-888-558-2273. Telus also has a responsive Twitter account (@TelusSupport) that answers within minutes during office hours. Telus Support also uses this account to list service outages as they happen.