By Amanda Spence

Last updated 30 November 2023

4.5 out of 5 overall

Affordable internet starting at $40/month

Great coverage on reliable networks like Rogers and Shaw
Money-back guarantee

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Contents

In this guide:

oxio Internet Pros and Cons
oxio Internet Plans
oxio Internet vs. Competitors
Recap
Frequently Asked Questions

oxio is an internet service provider, or ISP, that offers affordable internet service in Ontario, Quebec, British Columbia, Alberta, Manitoba, and Saskatchewan. oxio operates on its own network while also leveraging bigger cable networks from the likes of Videotron, Rogers, Cogeco, and Shaw Communications, to offer “last-mile” service to customers.

The provider offers six plans ranging from $40 to $95/month, depending on the speed you select. Read on as we describe the ins and outs of going with oxio for your internet service.

oxio Internet Pros and Cons

If you value cost breakdowns, a 60-day money-back guarantee, and unlimited data, then o xio internet is a great choice.

What we love

Up-front pricing and an easy-to-understand cost breakdown
Affordable internet services
Free Eero 6 router
Promotions for referrals
Fast speeds
No fees, including for activation, installation, rentals, and shipping

What could be improved

Coverage availability is limited to certain parts of Canada

95/100

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oxio Internet Plans

oxio offers a number of plans that vary based on download speeds. You can choose between plans that offer 10Mbps, 30Mbps, 60Mbps, 120Mbps, 200Mbps, 400Mbps, 750Mbps, or 1,000Mbps speeds.

#1	oxio	oxio 15 Mbps Cable 15/2 Mbps $35/mo Go	$35/mo	Go
#2	oxio	oxio 25 Mbps Cable 25/2.5 Mbps $40/mo Go	$40/mo	Go
#3	oxio	oxio 1000 Mbps Cable 1000/50 Mbps $85/mo Go	$85/mo	Go
#4	oxio	oxio 100 Mbps Cable 100/10 Mbps $57/mo Go	$57/mo	Go
#5	oxio	oxio 100 Mbps Cable 100/10 Mbps $45/mo Go	$45/mo	Go

oxio has its own “fiber optic backbone network,” according to o xio’s website. However, the ISP uses local cable providers to offer “last-mile” service to consumers using a coaxial cable.

What we like: Cost breakdowns

oxio offers contract-free plans that include cost breakdowns. For example, here’s how oxio breaks down its 120Mbps plan ($63/month):

$50 for the network
$1 for logistics
$2 for hardware
$2 for marketing
$5 for payroll
$3 profit

What we like: Affordable internet services at various speeds

oxio’s plans, which come with a 60-day money-back guarantee, deliver faster internet for the money compared to many small providers it competes with, like Tek Savvy and Virgin Plus. For example, oxio’s 75Mbps plan is $50/month, while TekSavvy’s 30Mbps plan will cost you $52.95/month.

oxio doesn’t offer fibre-optic connections, or fibre-to-the-home (FTTH), but they deliver speeds up to 1Gbps on some plans. Plans in Quebec feature 30Mbps, 60Mbps, 120Mbps, 200Mbps, and 400Mbps speeds. Even faster speeds are available in other provinces—such as 750Mbps to 1,000Mbps in British Columbia, Alberta, Manitoba, and Saskatchewan. We like the affordability and different internet speed options because it means more people can access the web no matter their budget.

What we like: Free Eero 6 router

Every oxio plan comes with a free Eero 6 router and a modem, which we like because some providers make customers rent or pay for the devices. One Eero 6 router is enough for 1,500 square feet of space.

What we like: Promotions for referrals

oxio offers a free month of service for all referrals. Plus, you can give out your referral code to as many people as you want. Each time one of your friends or family members redeems it, you’ll get a free month of service from oxio.

What we don't like: Limited coverage

oxio’s internet service is limited to certain provinces—Ontario, Quebec, British Columbia, Alberta, Manitoba, and Saskatchewan. oxio runs on Shaw Communications in British Columbia, Alberta, Manitoba, and Saskatchewan; Rogers and Cogeco in Ontario; and Videotron and Cogeco in Quebec.

oxio Internet vs. Competitors

Now that we’ve broken down the pros and cons of o xio internet, let’s look at how it compares with some of its competitors in the Canadian market, including Shaw, Videotron, and Rogers.

oxio Internet vs. Competition

	oxio Internet	Videotron’s Helix Internet	Rogers Internet
Fibre-optic options	No	Yes	Yes
Download caps	No	No	No
Perks	Free Eero 6 router and referral program	None	Free monthly modem rental/6 months of Disney+ with some plans
	View plans	View plan	View plans

oxio vs. Videotron

oxio offers more of a variety of internet speeds for different customer needs compared to Videotron. With oxio, you can choose between plans that range from 10Mbps to 1,000Mbps speeds. Videotron’s Helix Internet service only offers four speed options—30mbps, 60Mbps, 100Mbps, and 400Mbps.

Videotron’s prices are lower when compared to oxio's. For example, its 30mbps download speed plan is $41/month (oxio’s is $50/month), and the 400Mbps plan is $61/month (oxio’s is $84/month).

With Videotron, you have to pay for the modem/router, the Helix Fi Gateway, while oxio gives customers a modem and router for free. The Helix Fi Gateway will set you back $288 up front or $12/month on an installment plan for 24 months. If you opt not to go the self-installation route, you’ll also have to pay for the installation, which is free with oxio.

ISP Availability

oxio Internet	Videotron's Helix Internet
Ontario Quebec British Columbia Alberta Manitoba Saskatchewan	Quebec Ottawa

oxio Internet

4.5 out of 5 overall

Up-front pricing and cost breakdown
Low prices
No contracts
Limited coverage

Videotron's Helix Internet

4 out of 5 overall

Fibre-optic connections
Really low prices
No download caps
Limited coverage
Pay extra for the router/modem and installation

oxio vs. Rogers

Rogers, which is one of the top three telecom companies in Canada, offers faster plans than oxio, including 1.5Gbps and 2.5Gbps speeds on a fibre-optic network. However, oxio offers more plan options with less data, including plans ranging from 10Mbps to 750Mbps.

What’s more, oxio plans are more affordable on the whole than Rogers’. For example, oxio’s 10Mbps plan costs $40/month, whereas Rogers’ comparable plan costs $49.99/month.

ISP Availability

oxio Internet	Rogers Internet
Ontario Quebec British Columbia Alberta Manitoba Saskatchewan	Ontario New Brunswick Newfoundland

oxio Internet

4.5 out of 5 overall

Up-front pricing and cost breakdown
Low prices
No contracts
Limited coverage

Rogers Internet

4.5 out of 5 overall

Fibre connections
Reliable network
Plans that reach 2.5Gbps speeds
Expensive

Recap: Is oxio Internet Right for You?

oxio is an affordable option for consumers looking for a fast internet connection. You’ll get transparent pricing, so you’ll know what your money is going towards. Remember that oxio is only available in Ontario, Quebec, British Columbia, Alberta, Manitoba, and Saskatchewan.

Here’s what you get by signing up with oxio:

Affordable plans with unlimited downloads
Reliable networks
Easy sign-up online
Free Eero 6 router and installation included
60-day guarantee

Frequently Asked Questions

Does oxio use Rogers or Bell networks?

oxio uses the Rogers network in Ontario, along with Cogeco. It runs on Shaw Communications in British Columbia, Alberta, Manitoba, and Saskatchewan. In Quebec, oxio uses the Videotron and Cogeco networks. oxio runs on local cable provider networks but doesn’t use Bell’s network to provide service.

Is oxio a good internet service provider?

Yes, oxio is a good internet service provider, according to reviews and our independent research. The provider has excellent online reviews based on customer experience and a score of 4.1 out of 5 stars on Trustpilot. On Google, oxio has 4.5 out of 5 stars as well. Customers continuously mention the positive experiences they’ve had with customer service and the low prices.

oxio offers fast internet speeds and runs on reliable networks that include Shaw Communications, Rogers, Cogeco, and Videotron. oxio’s pricing is also affordable, up- front, and transparent about every dollar you spend each month, so you’ll know why you’re paying $40 for internet services.

Is oxio internet unlimited?

Yes, oxio's internet service is unlimited, and that means you can download as much content as you want without being concerned with overages or throttled speeds. Every plan offered by oxio comes with unlimited data, from its cheapest plan with 10Mbps speeds to the top-tier plan with 1,000Mbps speeds.

What services does oxio offer?

oxio offers internet services throughout parts of Canada, including Ontario, Quebec, British Columbia, Alberta, Manitoba, and Saskatchewan.

Methodology

Our team at WhistleOut analyzed proprietary research coupled with user feedback to evaluate oxio internet by price, plan features, perks, coverage, and internet options. We compared oxio to competitors on the market like Shaw, Videotron, and Rogers as well.