How To View and Pay Your Telus Bill

By Kevin Kearney

Last updated 30 November 2023

Contents

In this guide:

View Your Telus Bill
Pay Your Telus Bill Online
Pay via the My TELUS App
Pay by Phone
Pay Through Clik2pay
Pay Through Your Bank
Looking To Lower Your Bill?
FAQs

Paying your Telus bill is simple, with numerous convenient payment options.

Telus customers can pay their bills online, through the My TELUS mobile app, over the phone, through Clik2pay, or through their bank.

No matter how you decide to pay your bill, we've broken down how to do it, step-by-step.

Read on to find out how to view and pay your Telus bill.

View Your Telus Bill

To access your Telus account online, you’ll need to sign up for My TELUS. Once you’ve done that, you can view your Telus bill on the Telus website or through the MyTELUS mobile app. Select “Billing” to view your bill.

Pay Your Telus Bill Online

Take the following steps to pay your Telus bill online:

Sign in to My TELUS.
Select “Overview” or “Billings” in the navigation bar at the top of the page. If you have multiple accounts with Telus, make sure you’ve selected the correct account.
Select “Make a payment” or “Pay Bill.”
Select your payment method.
Enter your payment information.
Submit the form.

If you’re using a credit card and would like to save time for future payments, you can check “Save credit card” when you input your card’s information.

Pay Your Telus Bill via the My TELUS App

The easiest way you view and pay your Telus bill is via the My TELUS app, which can be downloaded from the App Store or the Google Play Store.

Open the My TELUS app.
Sign in to your My TELUS account.
Select “Billing” on the navigation bar at the bottom of your screen.
Select “Pay bill.”
Select your payment amount and credit card information.
Select “Pay now.”

Pay Your Telus Bill by Phone

You can pay your Telus bill over the phone by following the steps below:

Call 310-2255. Customers from British Columbia and Alberta calling from outside their home province should use 1-800-400-2598. Customers from Quebec calling from outside of Quebec should use 1-877-725-7599.
Listen closely to the list of available options.
Select the option to make a payment.
Follow the instructions to make a payment with your credit card.

If your phone is a TELUS Prepaid device, you can follow these instructions to make one-time or automatic top-up payments to your prepaid account:

Dial #123.
When prompted, enter your four to six-digit Security PIN.
Press 5 to register a new credit card.
Follow the prompts to provide your card’s information.
Wait for confirmation that your card was successfully registered and that your bill has been paid.

Pay Your Telus Bill Through Clik2pay

A purple Clik2pay icon appears on some Telus bills. Clik2pay is a Telus partner that allows customers to pay their bills through e-transfer. Clik2-ay uses bank-grade security and privacy measures to protect your payments and your personal information. If you’d like to pay your Telus bill through Clik2pay, follow these steps:

Click on the Clik2pay icon in your bill.
Choose your bank or financial institution on the Interac gateway page.
Log in to your online or mobile banking app.
Verify your payment information.
Approve the payment shown by your bank.

Pay Your Telus Bill Through Your Bank

You can pay your Telus bill through at your bank’s local branch or through their website or mobile app.

Pay at your bank

Present your Telus bill or remittance slip to the teller at your local bank and allow up to five days for the payment to be processed.

Pay through your bank's website or mobile app

Log in to your bank’s online banking website or mobile app.
Follow the instructions to make a payment.
Include your Telus account number in the memo. This number can be found on your bill or Client Service Agreement.
If you’re paying a Home Solutions bill, the payee should be listed as “TELUS Communications.” If you’re paying a Mobility bill, the payee should be listed as “TELUS Mobility.Mobilitie.”

Looking To Lower Your Telus Bill?

Paying too much for your Telus cell phone bill? The Telus network is home to Koodo Mobile and Public Mobile, flanker brands that offer cheaper plans with great coverage. Here are some of the most popular plans from Koodo and Public.

#1	Public Mobile	Public Mobile $36 Unlimited Canada-US Talk + Text + 50GB 50GB at 5G full speeds up to 250Mbps Deal: Receive $1.80/mo. in points value with Public Points + Get a FREE eSIM or $5 off on a physical SIM with new activation on this plan $36 + $5 Upfront Go	$36 + $5 Upfront	Go
#2	Koodo Mobile	Koodo Mobile $40 Prepaid Base Plan 75GB at 4G speed up to 100Mbps Deal: Black Friday Offer: Get FREE third month of service with new activation on this plan $40 Per 30 Day Top-up + $10 Upfront Go	$40 Per 30 Day Top-up + $10 Upfront	Go
#3	Koodo Mobile	Koodo Mobile $15 - No Tab/BYO Plan with 250MB Data 250MB at 3G speed up to 3Mbps $15/mth + $10 Upfront Go	$15/mth + $10 Upfront	Go
#4	Koodo Mobile	Koodo Mobile $15 Prepaid Base Plan 500MB data Deal: Receive 500MB bonus data per month with Automatic Top-Up $15 Per 30 Day Top-up + $10 Upfront Go	$15 Per 30 Day Top-up + $10 Upfront	Go
#5	Public Mobile	Public Mobile $23 Unlimited Canada-Wide Talk + Text + 6GB 6GB at 4G speeds up to 100Mbps Deal: Receive $1.15/mo. in points value with Public Points + Get a FREE eSIM or $5 off on a physical SIM with new activation on this plan $23 + $5 Upfront Go	$23 + $5 Upfront	Go
#6	Public Mobile	Public Mobile $19 Unlimited Canada-Wide Talk + Text + 1GB 1GB at 4G speeds up to 100Mbps Deal: Receive $0.95/mo. in points value with Public Points + Get a FREE eSIM or $5 off on a physical SIM with new activation on this plan $19 + $5 Upfront Go	$19 + $5 Upfront	Go
#7	Public Mobile	Public Mobile $30 Unlimited Canada-US Talk + Text + 20GB 20GB at 4G speeds up to 100Mbps Deal: Receive $1.50/mo. in points value with Public Points + Get a FREE eSIM or $5 off on a physical SIM with new activation on this plan $30 + $5 Upfront Go	$30 + $5 Upfront	Go
#8	Koodo Mobile	Koodo Mobile $29 - No Tab/BYO Plan with 20GB Data 20GB at 4G speed up to 100Mbps $29/mth + $10 Upfront Go	$29/mth + $10 Upfront	Go
#9	Public Mobile	Public Mobile $15 Unlimited Canada-Wide Talk + Text + 250MB 250MB at 4G speeds up to 100Mbps Deal: Receive $0.75/mo. in points value with Public Points + Get a FREE eSIM or $5 off on a physical SIM with new activation on this plan $15 + $5 Upfront Go	$15 + $5 Upfront	Go
#10	Koodo Mobile	Koodo Mobile $39- No Tab/BYO Plan with 50GB Data 50GB at 4G speed up to 100Mbps $39/mth + $10 Upfront Go	$39/mth + $10 Upfront	Go

Maybe you’re not looking to change carriers, but you’d still like to lower your monthly Telus bill. You can check out our list of the best Telus cell phone plans, browse the best Telus prepaid plans, or explore the most popular Telus plans below.

#1	Telus	Telus Nationwide Talk & Text 15 250MB data Deal: Get a bonus 250MB data when you sign-up with auto-payment options and use the promo code 250AUTO $15 Per 30 Day Top-up + $15 Upfront Go	$15 Per 30 Day Top-up + $15 Upfront	Go
#2	Telus	Telus Premium Unlimited 5G+ Can-US Unlimited 200GB at 5G+ speeds up to 2Gbps Deal: Limited-time Offer! Get $5/mo. off when you activate on this plan and enroll with pre-authorized payments $90/mth Go	$90/mth	Go
#3	Telus	Telus Premium Unlimited 5G+ Can-US Unlimited 200GB at 5G+ speeds up to 2Gbps Contract (24 mths) Deal: Limited-time Offer! Get $5/mo. off when you activate on this plan and enroll with pre-authorized payments $90/mth Go	$90/mth	Go
#4	Telus	Telus Essential Unlimited 100 5G Unlimited 100GB at 5G speeds up to 250Mbps Deal: Limited-time Offer! Get $5/mo. off when you activate on this plan and enroll with pre-authorized payments $60/mth Go	$60/mth	Go
#5	Telus	Telus Essential Unlimited 100 5G Unlimited 100GB at 5G speeds up to 250Mbps Contract (24 mths) Deal: Limited-time Offer! Get $5/mo. off when you activate on this plan and enroll with pre-authorized payments $60/mth Go	$60/mth	Go

If you’re a Telus internet customer, you can reduce your monthly bill by taking advantage of bundles, which include internet, TV, streaming, and home phone. Interested in using Telus as your internet service provider? Find their most popular options below.

#1	Telus	Telus PureFibre Internet 250 Fibre 250/250 Mbps Contract (24 mths) $80/mo Go	$80/mo	Go
#2	Telus	Telus PureFibre X 3.0 Gigabit Internet Fibre 3000/3000 Mbps Contract (24 mths) $120/mo Go	$120/mo	Go
#3	Telus	Telus PureFibre Internet Gigabit Fibre 940/940 Mbps Contract (24 mths) $100/mo Go	$100/mo	Go
#4	Telus	Telus Smart Hub 50 Fixed Wireless 50/50 Mbps Contract (24 mths) $99/mo Go	$99/mo (plan + modem)	Go
#5	Telus	Telus PureFibreX 5 Gigabit Internet Fibre 5000/5000 Mbps Contract (24 mths) $145/mo Go	$145/mo	Go

How to View and Pay Your Telus Bill: FAQs

Where do I find my Telus bill?

You can find your Telus bill by selecting “Billing” on the My TELUS website or “Billings” in the My TELUS app.

How do I contact the Telus billing department?

You can contact the Telus billing department by calling 1-866-558-2273 or by using the company’s numerous customer service channels.

How do I check my balance on Telus?

You can check your balance on Telus bill by logging into My Telus via the Telus website or the My TELUS app. Your balance will be listed under “Billing.”

How do I save money on my cell phone bill?

There are numerous ways to save money on your cell phone bill. You can find a new plan, cut down on your data usage, or switch to a family plan if you’re paying for multiple lines.

What is Telus Bill Analyzer?

Telus Bill Analyzer is a service that allows businesses to view, manage, and report all of their accounts at once.