Check your Rogers speed to see if you’re getting what you need out of your internet plan.
You can check your internet speed at the top of this page, in the box with a blue button that says “Start Speed Test”. Once you’ve tapped on the button, our site will assess your download speed and show you its result. Afterward, you may want to select “Show More Info” to access latency and upload test speeds as well.
You can increase the accuracy of your internet speed test results by rebooting your modem and router, restarting your computer/smartphone, halting any other internet activity, and using an ethernet connection to your router instead of Wi-Fi. If the results are still not to your liking, there may be some additional improvements you can make to your Rogers Internet plan.
If you’re not getting the download, upload, and latency test results you expect, there are a few steps you can take to optimize your internet connection.
If you find that you’re still not getting the speeds promised by your plan, reach out to Rogers customer support at 1-888-ROGERS1 for more help. If, on the other hand, you find that a faster connection is required, check out other Rogers internet plans that may better suit your speed needs.
The best Rogers home internet plan in Canada is the Ignite Internet 150u plan. This deal is one of the best internet plans in Canada, offering 150Mbps (gigabits per second) download speed, 15Mbps (megabits per second) upload speed, unlimited data, and a Wi-Fi modem.
A unique feature of fibre optic internet is extremely fast upload speeds. Cable internet and DSL uploads usually max out at 30Mbps, while Rogers' Ignite Internet Gigabit 1.5 plan can reach upload speeds of 50Mbps!
If you stream a lot of premium video from services like Netflix or Disney+, consider signing up for Rogers' Ignite Internet 500u, which gives you fast downloads and unlimited data for $110/month. Enrolling in this plan also gives you six free months of Disney+ when you link your plan at activation.
On the other hand, light internet users may consider the more economical Internet 10 plan, which costs /month. It is Rogers' cheapest option, but it still provides you with a free Wi-Fi modem and 24/7 technical support. Speeds are slower than Rogers' other plans, with downloads at , but if you're just one person looking for a cheap monthly payment then it's a solid option.
Rogers is one of Canada’s largest telecom companies, though the availability and price of their internet plans depend on location. Residents of Ontario, New Brunswick, and Newfoundland have access to Rogers' fibre internet, with download and upload speeds of up to 2.5Gbps, though it's not yet available to all Canadians.
Our internet plan search tool can show you if Rogers' internet plans are available in your area. Even if Rogers internet plans are not available in your area, you can still access the internet using a mobile hotspot on Rogers' nationwide 4G LTE and 5G cellular network.
You probably have more than one choice for home internet in your area. There are dozens of independent service providers within Canada like TekSavvy, VMedia, oxio, and Start.ca that use Rogers' phone lines to deliver a high-speed internet connection. Unfortunately, third-party providers are limited to DSL connections (up to 50Mbps), even on Rogers' lines.
There are a few ways to check for a Rogers internet outage or unexpected slow downloads. Before you spend time trying to connect with a Rogers customer support representative, try rebooting your modem, computer, or smartphone.
If your Rogers internet service still isn’t responding, you can check Rogers' outages page or contact the technical support line (1-888-764-3771), which is open 24/7. However, if there’s a widespread problem, you may be stuck on hold for a while. In that case, we recommend using the chat function on rogers.com or sending a message to @RogersHelps on Twitter.
Rogers offers bundles for new customers, which include internet TV, and home phone. Unfortunately, Rogers doesn't currently offer the ability to bundle any of these services with their mobile plans.