Fido Internet Speed Test

From a PC, tablet, or smartphone connected to a Fido home internet connection, tap on the “Start Speed Test” button near the top of this page to test your internet speed. Our site will connect you to the closest server to test the download speed to your device and give you the results. After the test ends, select “Show More Info” to run another test for your latency and upload speed.

Any online test is subject to interference, but you should typically see transfer rates within 90% of the expected speed for your internet connection. We recommend optimizing your connection and home network if the results don't look accurate after running the test a few times.

If you don’t get the expected performance results, take these steps to speed up your internet connection. 

• Unplug and reboot your modem and router.
• Connect a computer to your home network using an ethernet cable.
• Restart your device.
• Stop other apps and connected devices from using the internet while testing.

Fido Internet uses Rogers cable lines to connect your home and offers download speeds that range from 30Mbps to 150Mbps. The download speed is in the plan name; for example, signing up for the Internet 30 plan delivers download speeds up to 30Mbps. However, upload speeds are slower than download speeds due to how cable internet works. Thankfully, Fido is upfront with its upload speeds so that you can easily determine the best plan for your needs. We recommend a plan with at least 10Mbps upload speed for most Canadian households.

Wi-Fi speeds can be slow due to your home internet connection, Wi-Fi router performance, or problems with signal throughout your home. First, confirm that your Fido internet connection is working at full speed by testing with an ethernet cable on a computer connected to your cable modem. If you can access the full speed of your internet connection over a network cable, test again over Wi-Fi. If the results are significantly slower over the Wi-Fi connection, read our guide to fixing slow internet so you can get your bandwidth back.

Many Canadians may find a good balance between download performance and price from the Fido Internet 75 plan. This option exceeds what the Canadian government deems “good internet speed.” However, Fido has more options depending on your needs. Households with more than two people and multiple devices should consider upgrading to the Fido Internet 150 plan, doubling the download speed. 

At this time, Fido Internet coverage is only available in Ontario, where Rogers cable service is available. Since Rogers is Fido’s parent company, it provides the network infrastructure and connection for all Fido Internet customers. 

If Fido Internet is available in your area, you may also consider its parent company, Rogers Communications, as an internet service provider (ISP) option. Although Rogers’ monthly rates are typically higher than Fido’s plans, download speeds can reach 1Gbps and you can bundle services with wireless, home phone, TV, and home automation. 

To find out if there is a Fido Internet outage in your area, WhistleOut Canada recommends calling Fido customer service at 1-888-236-FIDO (3436) (or *611 from a Fido cell phone). Technical support is available at all hours, every day of the week. Even if there’s no outage in your area, you’ll be on the phone with a tech support representative who can help troubleshoot your connection issues. 

We’ve also had success contacting knowledgeable staff through Fido’s dedicated @FidoSolutions Twitter account. You should get a quick response to any direct message (DM) from 8 a.m. to midnight. 

Keep an eye on our Best Cell Phone Plans page for Fido promotions that give you a discount on bundling home internet with a cell phone plan. In the past, Fido offered up to 50% off home internet plans to existing Fido wireless customers. If you’re looking to bundle TV, home phone, or home automation, you’ll have to look elsewhere.