Check your Eastlink speed to see if you’re getting what you need out of your internet plan.
You can check your internet speed at the top of this page, in the box with a blue button that says “Start Speed Test”. Once you’ve tapped on the button, our site will assess your download speed and show you its result. Afterward, you may want to select “Show More Info” to access latency and upload test speeds as well.
You can increase the accuracy of your internet speed test results by rebooting your modem and router, restarting your computer/smartphone, halting any other internet activity, and using an ethernet connection to your router instead of Wi-Fi. If the results are still not to your liking, there may be some additional improvements you can make to your Eastlink Internet plan.
If you’re not getting the download, upload, and latency test results you expect, there are a few steps you can take to optimize your internet connection.
If you find that you’re still not getting the speeds promised by your plan, reach out to Eastlink customer support at 1-888-345-1111 for more help. If, on the other hand, you find that a faster connection is required, check out other Eastlink internet plans that may better suit your speed needs.
The best Earthlink internet plan is the Internet 1GB Fibre Link plan, which offers 940Mbps downloads and unlimited data. The plan costs $64.95/month in Ontario, $89.95/month in Alberta, and $79.95/month in British Columbia.
A good internet speed depends on your needs. Download speeds of 15Mbps will be good for basic internet use by one person. Gaming and SD streaming by multiple people will need at least 50Mbps. If you're streaming HD video, taking part in multi-player gaming, or working from home, you'll want at least 150Mbps.
The speed of Eastlink internet depends on your plan. Eastlink's fastest plan, the Internet 1GB Fibre Link plan, has download speeds up to 940Mbps. Its slower plan, the Internet 350 Fibre Link plan, offers download speeds up to 350Mbps.
If you're looking for the fastest Eastlink internet plan available, you should get the Internet 1GB Fibre Link plan. The plan gives you lightning-fast 940Mbps download speeds and unlimited data for $64.95/month in Ontario, $89.95/month in Alberta, and $79.95/month in British Columbia.
If you want a cheaper option that will still provide fast download speeds for multiple devices, you should get the Internet 350 Fibre Link plan. The plan gives you 350Mbps download speeds and unlimited data for $69.95/month in Ontario, $74.95 in Alberta, and $64.95 in British Columbia.
There are a few ways to check for an Eastlink internet outage or unexpected slow downloads. Before you spend time trying to connect with an Eastlink customer support representative, try rebooting your modem, computer, or smartphone.
If your Eastlink internet service still isn’t responding, you can check Eastlink's outages page or contact the technical support line (1-888-345-1111), which is open 24/7. However, if there’s a widespread problem, you may be stuck on hold for a while. In that case, we recommend using the chat function on eastlink.ca or sending a message to @EastlinkSupport on Twitter.
Yes, all of Eastlink's internet plans use their large fibre optic network, which provides service to Nova Scotia, Ontario, Alberta, British Columbia, Newfoundland and Labrador, and Prince Edward Island.