Internet plans for Ontario and Quebec from $12.50/month
- Cheap internet plans for basic users
- High-speed internet for power users
- 24/7 live technical support
Diallog is an internet service provider in Canada offering cable and DSL internet to Ontario and Quebec. With plans starting at just $12.50/month and speeds up to 1000Mbps, Diallog has plans for basic and heavy internet users.
The best Diallog internet plan is the Gigabit plan, which has speeds up to 1000Mbps, unlimited data, and a 5G wireless modem for $42.50/month. This price point puts it among the cheapest high-speed internet plans in Canada.
Read on to learn more about Diallog internet, its competitors, and how to find the best internet plan for you.
Diallog internet pros and cons
Diallog is a solid option for residents of Ontario and Quebec, with DSL and cable plans for every type of user. With that said, there are some ways we think the provider can improve.
What we love
- Cheap internet plans for basic users
- High-speed internet for power users
- 24/7 live technical support
What could be improved
- Plans limited to Ontario and Quebec
- Price increases after three months
90/100
Diallog internet plans
Diallog offers basic and high-speed internet plans for residents of Ontario and Quebec, with prices that place them among the most affordable providers in Canada. We’re impressed with its varied plans, prices, and 24/7 technical support.
What we like: Cheap internet plans for basic users
We’re always on the hunt for the best cheap internet plans, and Diallog offers a number of contenders in its basic plans. These plans include speeds fast enough for web browsing and streaming, with monthly payments low enough to keep your wallet happy. The Cable Basic plan offers speeds up to 15Mbps, unlimited data, and a 5G wireless modem for just $17.50/month. Alternatively, the DSL Basic plan is the cheapest option available, offering speeds up to 6Mbps, unlimited data, and a 5G wireless modem for $12.50/month.
What we like: High-speed internet for power users
Households with work-from-home professionals, hardcore gamers, and avid Netflix bingers will need a plan to handle all that activity. Diallog has several high-speed cable internet plans, including the Cable Extreme, which offers speeds up to 500Mbps for $37.50/month. The best high-speed option, though, is the Gigabit plan. It has speeds up to 1000Mbps, unlimited data, and a 5G wireless modem for $42.50/month, making it one of the best internet plans in Canada.
What we like: 24/7 live technical support
Every Diallog plan comes with 24/7 technical support. Many providers promise technical support yet keep strict office hours with long wait times. Diallog’s plans guarantee live support over the phone, ensuring you won’t be left writing to a chatbot when you find yourself in a jam.
What we don't like: Plans limited to Ontario and Quebec
If Diallog’s prices seem too good to be true, it’s because of its hyper-focused coverage area of Ontario and Quebec, where internet prices are generally lower thanks to a glut of competitors. As satellite internet becomes more popular in Canada, especially in remote areas, we’d love to see Diallog expand its network to offer a viable alternative.
What we don't like: Price hikes after three months
In Canada, internet plan prices usually remain the same for two years. After that, prices will rise, often by double digits. Canadians have grown accustomed to the charade, cancelling before the price hike and finding a better plan at a more reasonable rate. Diallog raises prices after just three months, meaning the arduous process of switching plans will begin shortly after activating a plan.
We can’t accuse Diallog of a lack of transparency—after all, the plan details list the three month window. But considering the norm in the Canadian market, this feels just short of a hidden fee. We hope the provider realizes this should change to maintain customers’ trust.
Diallog internet vs. competitors
Diallog’s internet plans have a lot to admire, but its competitors offer a number of enticingly comparable plans. Let’s take a look at some of the best alternatives to Diallog.
Diallog vs. other internet providers
| Diallog | Altima | Netcrawler | Virgin Plus | |
|---|---|---|---|---|
| Fibre-optic options? | No | Yes | No | Yes |
| Max download speed | 1000Mbps | 1000Mbps | 500Mbps | 300Mbps |
| Availability | Ontario, Quebec | Alberta, British Columbia, Manitoba, Ontario, Quebec |
Ontario | Ontario, Quebec |
| View plans | View plans | View plans | View plans |
Diallog internet vs. Altima
Altima offers fibre and cable internet plans to five provinces, including Ontario and Quebec. Its fastest plan is the 1G/50Mbps plan, which provides speeds up to 1000Mbps, unlimited data, and a Wi-Fi modem rental for $94/month. Its cheapest option is the 15/10Mbps plan, which offers speeds up to 15Mbps, unlimited data, and a Wi-Fi modem rental for $39/month.
We like how Altima’s plans lock in customers’ prices, guaranteeing the price for a full two years. Still, if you’re looking for the cheaper option, Diallog is the winner, with comparable speeds at lower prices.
- Cheap internet plans for basic users
- High-speed internet for power users
- 24/7 live technical support
- Plans limited to Ontario and Quebec
- Price hikes after three months
- Cheap fibre internet at various speeds
- Cable internet plans available for various
- Speed varies by location
- Contract required for free modem
Diallog internet vs. Netcrawler
Netcrawler provides high-speed cable internet to Ontario and is one of Diallog’s major competitors in the area. Its fastest plan is the Unlimited 500, with speeds up to 500Mbps, unlimited data, and a 5G wireless modem for $92/month. Its Unlimited 100 is more reasonable, with speeds up to 100Mbps, unlimited data, and a 5G wireless modem for $44/month. That’s not a bad price, but Diallog’s Extreme offers customers speeds up to five times faster for the same monthly payment. The clear winner here is Diallog.
- Cheap internet plans for basic users
- High-speed internet for power users
- 24/7 live technical support
- Plans limited to Ontario and Quebec
- Price hikes after three months
- Fast cable internet plans
- Free modem
- Coverage limited to Ontario
- Limited technical support
Diallog internet vs. Virgin Plus
In addition to its mobile plans, Virgin Plus offers fibre internet service to Ontario and Quebec. Basic users will be thrilled about the Internet 30 plan, which provides 30Mbps speeds, unlimited data, and a free wired modem for $39/month. But the Internet 300 plan is its best overall deal, with 300Mbps speeds, unlimited data, and a free wired modem for just $55/month.
Virgin Plus’ plans are slightly more expensive than Diallog’s, but its plan prices remain the same for 12 months as opposed to Diallog’s three-month commitments. Considering that, plus Virgin’s fibre connectivity, we think Virgin Plus has the edge here.
- Cheap internet plans for basic users
- High-speed internet for power users
- 24/7 live technical support
- Plans limited to Ontario and Quebec
- Price hikes after three months
- Fibre internet plans for every type of user
- Affordable monthly payments
- Additional fees for professional installation
- Speeds and prices vary by location
Recap: Is Diallog Internet right for you?
Diallog is a great choice for residents of Ontario and Quebec, with cheap DSL and cable internet packages for every type of user. We’re impressed with the provider’s speeds and affordability, even if we’re a bit skeptical of its relatively quick price hikes.
That said, there are some viable alternatives to Diallog, the strongest of which is Virgin Plus. Before you activate a new plan with any internet provider, be sure to use our internet plan search engine to compare plans available in your area.
Methodology
Our team of mobile experts took data from proprietary research and user feedback to evaluate Diallog according to price, plan features, data, perks, and coverage. We compared Diallog to the other mobile providers in Canada with similar plans and coverage areas.
Diallog internet review 2023: FAQs
Care to stay off the phone? You can use the live chat feature on the Diallog website or fill out the customer service contact form if you don't mind waiting for a customer support representative to respond to your inquiry.
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